At 18 ph, your personal data is handled with care, transparency, and full respect for your rights as a player in the Philippines. This Privacy Policy explains what information we collect, how we use it, and the choices available to you. Please read it carefully before using our platform.
Last updated: 2025. Applies to all registered players and visitors on 18ph.pro.
When you register an account on 18 ph, we collect personal information including your full name, date of birth, email address, mobile number, and residential address in the Philippines. During the identity verification process, we may also request a government-issued ID to confirm your eligibility to use the platform. Financialtransaction data, including deposit amounts, withdrawal requests, and payment method details, is also recorded to process your account activity securely. We additionally collect technical data such as your IP address, device type, browser information, and session logs to maintain platform security and improve your experience. All information collected is limited to what is necessary for the operation of the platform and compliance with applicable Philippine regulations. You can review the types of data held on your account by contacting our support team at the email address listed in the footer below.
The personal information you provide is used primarily to create and manage your 18 ph account, process deposits and withdrawals in Philippine pesos, and verify your identity in line with regulatory requirements. We also use your data to communicate important account updates, respond to support enquiries, and send you relevant platform notifications. Your information helps us detect and prevent fraudulent activity, protect the integrity of the platform, and ensure that only eligible players aged 21 and above are able to participate. We may use aggregated, anonymised data for internal analytics to improve the platform experience for all players in the Philippines. We do not use your personal data for any purpose beyond what is described in this Privacy Policy without first obtaining your consent.
18 ph does not sell, rent, or trade your personal information to any third party for marketing or commercial purposes. We may share your data with trusted service providers who assist in operating the platform, such as payment processors and identity verification partners, strictly under confidentiality agreements and only to the extent necessary to perform their services. In certain circumstances, we may be required to disclose your information to regulatory authorities or law enforcement agencies in the Philippines if required by law or court order. Any third party that receives your data on our behalf is bound by the same data protection standards that apply to 18 ph. We will always inform you of any material changes to how your data is shared, to the extent permitted by law.
We retain your personal data for as long as your account remains active and for a reasonable period thereafter, in accordance with our legal and regulatory obligations under Philippine law. Transaction records and identity verification documents may be kept for a minimum period as required by applicable financial regulations, even after an account has been closed. When your data is no longer required for any lawful purpose, it will be securely deleted or anonymised. If you wish to request the deletion of your account and associated data, please contact our support team, and we will process your request subject to any outstanding legal retention requirements. We take reasonable technical and organisational measures to ensure that retained data is protected from unauthorised access at all times.
As a player based in the Philippines, you have the right to access the personal data we hold about you, request corrections to any inaccurate information, and ask us to delete your data where there is no lawful reason for us to continue holding it. You may also object to certain types of processing or request that we restrict how your data is used while a complaint or query is being resolved. To exercise any of these rights, please contact our support team using the email address provided in the footer of this page. We will respond to all data rights requests within a reasonable timeframe and in accordance with applicable Philippine data protection law. Your rights will always be respected, and we are committed to making this process as straightforward as possible for every player.
The 18 ph platform uses cookies and similar technologies to maintain your session, remember your preferences, and ensure the platform functions correctly on your device. Essential cookies are required for the platform to operate and cannot be disabled. We may also use analytics cookies to understand how players navigate the site, which helps us improve the overall experience. No tracking cookies are used to serve third-party advertising or to share your browsing behaviour with external parties. You can manage your cookie preferences through your browser settings at any time, though disabling essential cookies may affect your ability to use certain features of the platform. For more information about how we use cookies, please refer to the FAQ page.
We may update this Privacy Policy from time to time to reflect changes in our practices, platform features, or applicable Philippine law. When material changes are made, we will notify players through the platform or by other appropriate means. The updated policy will be published on this page with a revised date. Your continued use of the 18 ph platform after any changes have been published constitutes your acceptance of the revised Privacy Policy. We encourage you to review this page periodically so that you are always aware of how your personal information is being handled.
This Privacy Policy is governed by the laws of the Republic of the Philippines. For any questions or concerns about how your data is handled, please contact our support team at the email address listed in the footer below, or visit the FAQ page for further guidance.
Quick answers to what players in the Philippines ask most about their data and privacy on 18 ph.
Yes. 18 ph applies industry-standard security measures to protect your personal data from unauthorised access, loss, or misuse. All data transmitted between your device and the platform is encrypted, and access to sensitive account information is strictly controlled. We regularly review our security practices to ensure they remain effective and appropriate for the risks involved. If you ever suspect that your account has been accessed without your authorisation, you should contact our support team immediately and change your password. Your security is a top priority for us, and we are committed to maintaining a safe environment for every player in the Philippines.
Yes, you have the right to request access to the personal data that 18 ph holds about your account. To make a data access request, please contact our support team using the email address listed in the footer of this page. We will verify your identity before processing the request to ensure that your data is only disclosed to you. Once verified, we will provide you with a summary of the information held on your account within a reasonable timeframe. If you believe any of the information we hold is inaccurate or incomplete, you can also request that it be corrected at the same time.
18 ph does not sell or share your personal data with third parties for marketing purposes. We only share your information with trusted service providers who help us operate the platform, such as payment processors and identity verification partners, and only to the extent necessary for them to perform their services. All such partners are bound by strict confidentiality obligations. We may also be required to share data with regulatory or law enforcement authorities in the Philippines if required by law. Any changes to how we share your data will be reflected in an updated version of this Privacy Policy, and you will be notified of any material changes.
Have more questions about how 18 ph handles your data? Visit our FAQ page or create your account today and experience a platform built with Filipino players in mind.